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Frequently Asked Questions

Surfing FAQs

Beginner sessions start on the shore (sand) where instructors teach you basics like paddling and standing on the board. After that, you move into waist-deep shallow water close to the shore, where small safe waves help you practice. You'll always be in an area where you can stand up if you fall, with safety gear and instructor support.

Not really. Soft boards and water landings make falls safe and beginner-friendly.

Quick-dry clothes, rash guard, or swimwear. Sunscreen and a towel are must-haves.

No. Surfboards and safety gear are provided at the spot.

Beginner sessions usually last 1.5–2 hours per day. Enough to learn without fatigue.

Most people get comfortable with the basics in 5 days of short practice sessions.

Usually between ₹1,200 – ₹2,500 per session, depending on the package.

Popular beginner spots include Kovalam beach and Mahabalipuram.

Sailing FAQs

No. All sessions include safety drills, life jackets, and a nearby rescue boat.

Certified instructors, safety briefings, life jackets, and support boats are always provided.

Not at all. Beginners can join trial sails and learn basics on the spot.

Usually 1–2 hours depending on the package.

Shooting FAQs

Safety is our top priority. All shooting activities are supervised by certified instructors. We provide comprehensive safety briefings, personal protective equipment, and use only well-maintained firearms. Our range has strict safety protocols, and we maintain a low instructor-to-participant ratio to ensure close supervision.

Our range is designed for safe, beginner-friendly, and professional practice. We use Olympic-grade air pistols, PCP pistols, and 4.5mm (.177 cal) rifles. These are the same standard calibers used in international competitions, ensuring high accuracy, controlled recoil, and complete safety. All equipment is provided, so you don't need to bring your own.

Yes, participants must be at least 12 years old to shoot under adult supervision. Participants under 18 must be accompanied by a parent or legal guardian who will need to sign a waiver. We offer special youth programs designed to teach firearm safety and marksmanship in a controlled environment.

We recommend comfortable, close-toed shoes and fitted clothing. Avoid loose-fitting tops or scarves that could get caught. We provide all necessary safety equipment including eye and ear protection. Long hair should be tied back, and we recommend removing any dangling jewelry.

Booking & General FAQs

Booking is easy! Simply browse our activities, select your preferred date and time, and complete the secure online payment. You'll receive a confirmation email with all the details. For group bookings or special requests, feel free to contact our support team.

You can cancel or reschedule your booking up to 24 hours before the activity for a full refund. Cancellations within 24 hours are non-refundable. In case of bad weather or other unforeseen circumstances, we'll work with you to reschedule or provide a full refund.

Yes! We offer special rates for groups. Discounts start at 10% for groups of 4 or more. For larger groups or corporate events, please contact us directly for custom pricing and arrangements. We can also create customized experiences for special occasions.

We accept all major credit/debit cards, UPI, and net banking through our secure payment gateway. For corporate or bulk bookings, we also accept bank transfers. All prices include GST and any applicable taxes.

Absolutely! All our instructors are certified professionals with extensive experience in their respective fields. They undergo regular training and certification to ensure the highest standards of safety and instruction.

Please inform us as soon as possible if you're running late. We'll do our best to accommodate you, but please note that late arrivals may result in a shortened experience to avoid delaying other bookings. For activities with strict timing (like sailing trips), we may not be able to wait beyond 15 minutes.

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